Primary and Secondary HealthCare Department launched it’s 24/7/365 (24 hours, 7 days a week and 365 days of a year) toll free Healthline 1033 to facilitate Punjab in March 2020. It has been providing exceptional services to the public. So far, this department has received more than 0.5 million calls (15 July 2021).
Vision
We will strive to be the best health Healthline in Punjab with accessible primary health care in a manner that exceeds public expectations.
Mission
To provide public-centred healthcare information with excellence in quality, service, and access.
Our Values
- Quality: Caller Satisfaction, Excellence in everything we undertake
- Growth: Contingent Development
- Collaboration: Effective Communication, Respect for our people
- Responsibility: Continuous Process Improvement, Responsible Behavior
Amid Covid-19 outbreak, there was a dire need to facilitate the public regarding Coronavirus. Healthline 1033 primary focus was to facilitate public regarding Coronavirus updates, smart lockdown information, symptoms, home testing services and test reports. Nevertheless Healthline 1033 facilitates and guides about all other diseases as well. Some of them are Typhoid, TB, Malaria, Dengue, Measles, Diabetes, Smoking Cessation, CVD’s (cardiovascular diseases), Hepatitis, Infections and Aids. Public can seek guidance through our qualified and trained staff. We ensure to provide One-Stop Solution at our Services center. Healthline 1033 is the state of art public call facilitation center with immaculate performance. If you feel dizzy or worried about your primary health concerns, you can talk to our Women Medical Officers 24/7/365.